Books

Books authored, co-authored and edited by Sheila Pantry. For more information industry books see the Facet Publishing website.

Guidelines for the Establishment of CIS Health and Safety Information Centres and Other Information Centres
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Pantry, Sheila

June 2011

Free

The purpose of the Guidelines is to provide basic instructions for the establishment of CIS Centres and to encourage those that have already been established to develop their services, and also to publicise the services available. More…

How to Give Your Users the LIS Services They Want
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Sheila Pantry and Peter Griffiths

Facet Publishing

September 2009

ISBN 978-1-85604-672-5

£49.95

In these turbulent times, with the challenges of a constantly changing job market, shifting information-seeking behaviour and a vast array of new resources continually being produced, library and information services need to constantly keep one step, or more, ahead of their users. More…

Managing Stress and Conflict in Libraries
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Sheila Pantry

Facet Publishing

June 2007

ISBN 978-1856046138

£44.95

Stress and conflict in the workplace undermine performance and can make people mentally and physically ill, and research indicates that ever-increasing numbers of people are experiencing excessive pressure of this kind – including aggression and abuse – in our rapidly changing world of work. More…

Setting Up a Library and Information Service from Scratch
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Sheila Pantry and Peter Griffiths

Facet Publishing

September 2005

ISBN 1 85604 558 7

£44.95

This eminently practical guide is written to help all those who need to set up a library and information service within their organization, irrespective of subject background or type of organization. It offers support to people who have qualifications but no experience in setting up such a service, and those who have had no training at all. More…

Managing Outsourcing in Library and Information Services
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Sheila Pantry and Peter Griffiths

Facet Publishing

October 2004

ISBN 1 85604 543 9

£39.95

This book will help to show how successful outsourcing can assist managers and staff in providing the services users want. It shows that the very process of examining the effectiveness of each separate service element (when considering outsourcing as an option), has spin-off benefits for the information service. More…

Your Essential Guide to Career Success (Second Edition)
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Sheila Pantry and Peter Griffiths

Facet Publishing

2003

ISBN 1 85604 491 2

£34.95

Offering useful advice for any information professional eager to prosper in the library and information environment of the 21st century, this book offers guidance on managing every stage of your career, whether you are a new entrant to the profession wishing to know how to get a foot on the ladder, an information professional in mid-career wishing to progress, or a candidate for a more senior position needing a view of the current state of the profession. More…

Creating a Successful e-information Service
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Sheila Pantry and Peter Griffiths

Facet Publishing (formerly Library Association Publishing)

2002

ISBN 1 85604 442 4

£32.95

All successful LIS practitioners need constantly to reassess how effective their information services are and to ascertain if they are really delivering the services which are needed by users. This book is essential reading for anyone wishing to establish an electronic information service whatever the LIS background or size. It is also essential for those who wish to revamp an existing traditional service into an e-information service. More…

Creating a Successful e-information Service (North American Edition)
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Sheila Pantry and Peter Griffiths

Edited by William Oldfield

Scarecrow Press, Inc. (Rowman & Littlefield, Inc.)

October 2003

ISBN 0-8108-4778-7

$58.00

All successful LIS practitioners need constantly to reassess how effective their information services are and to ascertain if they are really delivering the services which are needed by users. This book is essential reading for anyone wishing to establish an electronic information service whatever the LIS background or size. It is also essential for those who wish to revamp an existing traditional service into an e-information service. More…

The Complete Guide to Preparing and Implementing Service Level Agreements
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Sheila Pantry and Peter Griffiths

Library Association Publishing

2001, 2nd ed

ISBN 1 85604 4106

£29.95

Using case studies, examples and helpful checklists, this step-by-step guide explains the fundamentals of working with SLAs in a clear and easy-to-read style. It covers the development and use of SLAs; why SLAs are important; negotiating an SLA; the outline SLA and detailed specification; and managing your customers and your suppliers. More…

Developing a Successful Service Plan
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Sheila Pantry and Peter Griffiths

Library Association Publishing

2000

The Successful LIS Professional Series

ISBN 1 85604392 4

£19.95

This book offers the LIS professional a systematic approach to creating and maintaining a successful service plan. An example of a service plan template is supplied, together with a reading list of further information sources including websites, and a useful glossary of financial terms. More…

Building Community Information Networks: Strategies and Experiences
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Sheila Pantry, Editor

Library Association Publishing

1999

ISBN 1 856043371

£49.95

This edited collection shows the extent of current CIN developments, and increases awareness of their value. It gives an international perspective of the developments, and an overview of worldwide research and the technologies available. More…

Becoming a Successful Intrapreneur
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Sheila Pantry and Peter Griffiths

Library Association Publishing

1998

The Successful LIS Professional Series

ISBN 1 856042928

£19.95

Information services of all kinds need to be proactive within their institution by using entrepreneurial skills internally, marketing themselves vigorously and emphasizing their value to other departments and sections. This book offers a systematic approach to demonstrating their worth and for achieving wide support within their organization. More…

Dealing with Aggression and Violence in Your Workplace
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Sheila Pantry

Library Association Publishing

1996

The Successful LIS Professional Series

ISBN 1 85604 180 8

£14.95

This practical deskbook is intended to alert information practitioners at all levels to potential problems in the workplace, and to inform them of their rights under health and safety legislation. More…

Occupational Health
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Sheila Pantry, Editor

Chapman and Hall

July 1995

ISBN 0412604108 (UK)

ISBN 1565934156 (US)

The International Labour Office estimates that between 110 and 120 million accidents occur at places of work each year worldwide. With the increasing regulations, inspections and policies emerging globally about occupational health and related safety, this guide to occupational health was written to encourage good health and safety standards in the workplace and detail up-to-date information and practical legislative knowledge arising from EEC directives. More…

Women of Courage: 100 Years of Lady Factory Inspectors 1893-1993
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Susan Yeandle

Editorial Consultant: Sheila Pantry

London, HMSO

February 1993

ISBN 0118863738

Women of Courage identifies the changing and challenging role of Lady Inspectors, as they were first called, over the first 100 years. The first two were appointed on 5 May 1893. This book celebrates the centenary of these appointments, and acknowledges the contribution made by women inspectors. More…

Managing your Internet and Intranet Services: The information and library professional’s guide to strategy (Second Edition)
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Peter Griffiths

Facet Publishing

December 2003

ISBN 1 85604 483 1

£44.95

Developing an effective website is important for any organization. While the web designer must create a visually appealing navigable site, the information manager must determine what information is relevant and useful to the end-user. The fully revised and updated edition of this successful book is a guide to developing a website strategy, defining objectives for your website, and gaining an understanding of how to publish information on the web. More…

Other titles

Other titles in The Successful LIS Professional Series edited by Sheila Pantry OBE and published by Facet Publishing include:

Getting Results with Time Management
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Ailsa Masterton

ISBN 1 85604 237 5

£22.95

Time management can help reduce stress and improve achievement. This book is designed to offer LIS professionals a step-by-step guide to building time management techniques into their daily routines. More…

Making Project Management Work for You
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Liz MacLachlan

ISBN 1 85604 203 0

£19.95

In today’s busy library and information centre, managers at all levels are faced with tight deadlines and competing priorities. This book shows how, by adopting a project management approach you can plan work realistically and achieve more. More…

Managing your Organization’s Records
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Elizabeth Parker

ISBN 1 85604 335 5

£14.95

This book deals with records management as an independent professional discipline with its own body of theory and practice. It aims to develop the LIS professional’s understanding of the basic principles involved in managing records effectively, understanding the benefits of good record management and receiving sound advice on the practical steps they can take to establish and exercise proper control over records in their care. More…

Success at the Enquiry Desk (Fifth Edition)
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Tim Owen

ISBN-10: 1856046001

ISBN-13: 978-1856046008

£34.95

This essential desk-book helps the information professional become self-sufficient in answering enquiries. Step by step, it guides the reader through all the stages of research, from finding out what the enquirer really wants, to providing a polished, value-added answer. Designed as a ‘one-stop’ manual of techniques, which will be equally effective in large or small libraries and information units, the emphasis is on how to make the best use of limited resources. More…

Facet Publishing titles available at a 20% discount to Chartered Institute of Library and Information Professionals members.
Remember to quote your Membership Number if claiming the discount.
Facet Publishing, 7 Ridgmount Street, London WC1E 7AE, UK www.facetpublishing.co.uk

Available from Bookpoint Ltd, Mail Order Department, 130 Milton Park, Abingdon, Oxon OX14 4SB
Tel: +44 (0)1235 827702. Fax: +44 (0)1235 827703. Email: facet@bookpoint.co.uk