Focus
Knowledge Gaps and Research Directions in the Changing World of Work and the Safety and Health of People
August 2002
Organisational practices have changed dramatically in recent years.
To compete more effectively, many companies have restructured themselves
and downsized their workforces, increased their reliance on
non-traditional employment practices that depend on temporary workers
and contractor-supplied labour, and adopted more flexible and lean
production technologies.
Fears have been raised that these trends or resulting in a variety of
potentially stressful of hazardous circumstances, such as reduced job
stability and increased workload demands. Data suggest, for example,
that working time has increased dramatically in the last two decades of
prime-age working couples, and that workers in the United States now log
more hours on the job than their counterparts in most other countries.
On the other hand, increased flexibility, responsibility, and learning
opportunities seen in today's jobs may hold potential for improved
satisfaction and well-being in the workforce. In reality, however, the
revolutionary changes occurring in today's workplace have far outpaced
our understanding of their implications for work life quality and safety
and health on the job.
Worldwide
Around the world, research is being carried out by various
occupational safety, health and environment (OSHE) organisations looking
into various aspects of the working environment and how it affects the
workers. We can see how Sweden is pacing the advances in psychosocial
aspects of the working life, the UK with a number of specific research
areas, and the European Commission through the concerned
with topics such as:
- new technologies: growing use of information and communication technology
- growing occupations in the Service Sector, with specific risks (ergonomics and personal contact with people, stress, violence)
- new types of work, such as telework, self-employment, subcontracting, temporary employment
- integration and globalisation
- ageing workforce
- raising employability through new qualifications, increasing interest in autonomous work
- organisations have become flatter, smaller and leaner
- growing number of small and medium enterprises in which health and safety knowledge is insufficient
- increasing working hours, work pace and work load
These factors in turn affect the changing world of work with:
- New forms of (work) organisations
- New working environments
- New forms of contractual relationships
- New patterns of working time
- Growing use of new technologies
- Growing proportion of workers in the Service Sector
- Changes in the workforce
All of which have implications on occupational safety and health.
What is happening in the USA
The US National Institute for Occupational Safety and Health (NIOSH)
has developed, as a first attempt, a comprehensive research agenda
for investigating and reducing occupational safety and health risks
associated with the new organisational practices that have change
dramatically in the new economy.
This gap in knowledge about safety and health effects on the changing
organisation of work has been recognized as one of the priority areas
for research under the National Occupational Research Agenda. This is a
concerted process by the National Institute for Occupational Safety and
Health - NIOSH and its partners to target and coordinate occupational
safety and health research into the next decade. Over 500 organisations
and individuals contributed to the Research Agenda. The outcome to-date
is presented in a report(1).
Four areas of research and development are targeted in the agenda.
First, an urgent need exists to implement data collection efforts to
better understand work exposure to organisational risk factors for
illness and injury, and how these exposures may be changing.
Second, much greater research attention needs to be given to the
safety and health effects of prominent trends in the organisation of
work that have arisen in recent years. Process re-engineering,
organisational restructuring, flexible staffing are prime examples of
practices that are increasingly prevalent but insufficiently studied
from an occupational health and safety perspective. For example, despite
growing concern that inexperience resulting from variable and short-term
job assignments may place temporary workers at increased risk for
illness and injury, little data exists on safety and health outcomes
among these workers.
Third, the need exists for intervention research targeting
organisational practices and policies that may protect worker safety and
health. Improved methods are needed to overcome the many obstacles
confronting intervention research in workplaces, and a closer
examination is needed of factors influencing the motivation and capacity
of firms to implement organisational interventions to protect worker
safety and health.
Finally, progress towards understanding and preventing safety and
health risks posed by organisational factors will require a much
stronger public health commitment to this field of study. Steps need to
be taken to formalise and promote organisational work as a distinctive
field of study within occupational safety and health, to develop the
multi-disciplinary training essential for research in this area and to
improve research funding opportunities
Strategic alliances among key stakeholders will be fundamental to
advances of this nature. Stakeholders will be government agencies,
industry and industry associations and federations, and the many
professional disciplines with interests in the organisation of work,
e.g. occupational and public health, organisational behavioural and job
stress specialists.
We will watch to see how the US progress this massive task.
For those wishing to read more:
1. US NIOSH Report The Changing Organisation of Work and the Safety
and Health or Working People. DHHS NIOSH Publication No. 2002-116
2002 32 pages www.cdc.gov/niosh
2. European Agency for Safety and Health at Work http://osha.europa.eu/research
3. The European Foundation for the Improvement of Living and Working
Conditions www.eurofound.europa.eu
4. UK Health and Safety Executive www.hse.gov.uk
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